Heather McGee

Heather M. McGee is an Associate Professor of Psychology and Co-Chair of the Industrial/Organizational Behavior Management graduate programs at Western Michigan University (WMU). She received her B.S. (1998), M.A. (2003), and Ph.D. (2004) from WMU. Dr. McGee is also co-founder of Performance Blueprints, a performance improvement consulting firm specializing in helping small businesses, non-profits & human service settings by providing a variety of consulting and training services. Dr. McGee has designed, developed and implemented organizational performance solutions in a variety of industries and settings, including autism service providers, the pharmaceutical industry, education, and health and human services. These solutions have included performance-based instruction, performance management, behavioral systems changes, and lean sigma initiatives. Additionally, Dr. McGee is the former Executive Director of the Organizational Behavior Management (OBM) Network and serves as an associate editor for the Journal of Organizational Behavior Management (JOBM) and on the editorial board for Behavior Analysis: Research and Practice.

Heather McGee 
Performance Management in Clinical Settings

1. Describe the basic steps of creating a job model, conducting a task analysis, and creating performance observation data collection sheets
2. Describe the basic steps of conducting a performance assessment and setting training and performance goals

3. Describe the basic steps of creating and implementing a performance monitoring and management tool

Heather McGee (workshop)
Building Better Training with ADDIE and BST


1. Describe the steps of the training process
2. Differentiate content models of training from process models of training
3. Describe how ADDIE and BST can be combined to design effective staff training
4. Identify critical features of performance-based training
5. Recognize common pitfalls and identify ways to improve poorly designed training